About Us
Welcome to the SwaggyMe Help Center 👋 Here you’ll find answers to common questions about orders, shipping, returns, and more.
When will my order ship?
Most orders are processed within 24–48 hours. You’ll receive a tracking link by email as soon as your order is dispatched.
How long will delivery take?
Metro cities: 3–7 business days
Other locations: 5–9 business days
Remote areas: delivery times may vary
Do you offer free shipping?
Yes! We offer free shipping on all prepaid orders.
What payment methods do you accept?
We accept Credit/Debit Cards, Net Banking, UPI, Wallets.
Is my payment secure?
Yes, all transactions are processed through secure, encrypted gateways.
What is your return policy?
You can return products within 24 hours/7 days of delivery, depending on the supplier, provided they are unused, with original tags & packaging intact. Please refer to Refund Policy page for more details.
How do I request a return?
Go to our Returns Portal or contact support at reach.swaggyme@gmail.com.
How long do refunds take?
Refunds are processed within 5–7 business days after we receive and inspect the item.
Do you restock sold-out items?
Yes, many of our popular items are restocked. Use “Notify Me” on the product page to get alerts.
Are your products genuine?
Yes. We only sell 100% authentic products from trusted suppliers.
Do I need an account to shop?
No, you can checkout as a guest. But creating an account lets you track orders, save details, and receive offers.
How can I contact support?
📧 Email: reach.swaggyme@gmail.com